Private Emergency Health Australia (PEHA) Private Emergency Health Australia (PEHA)
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Our Team

At PEHA, we believe great outcomes start with great people. Our team brings together deep experience, shared values and a passion for delivering better emergency care. United by purpose and driven by excellence, we’re proud to support hospitals, patients and each other—every step of the way.

Michelle Mclennan

PEHA Mackay Practice Manager

Michelle Mclennan

PEHA Mackay Practice Manager
Michelle McLennan brings extensive experience in healthcare administration and customer service to her role as Practice Manager at the Mater Private Hospital Mackay Emergency Care Centre. With a background in administration roles in healthcare and retail sectors, Michelle is highly skilled in operational management, ensuring efficient processes and a seamless patient experience. Since joining PEHA in 2019, she has become the organisation’s most experienced practice manager, known for her attention to detail, and commitment to excellence in healthcare delivery.

Kristie Heron

PEHA Rockhampton Practice Manager

Kristie Heron

PEHA Rockhampton Practice Manager
Kristie is the Practice Manager and plays a vital role in overseeing the day-to-day operations of the Emergency Care Centre. She is dedicated to ensuring the clinic runs efficiently while delivering an exceptional experience for patients, families, and staff. With years of experience in healthcare administration and a background in radiology, Kristie brings a strong understanding of both clinical and operational processes. Her leadership, organisational skills, and patient-focused approach help support the delivery of high-quality emergency healthcare in a fast-paced environment. Passionate about creating a welcoming and efficient service, Kristie is committed to ensuring patients receive timely, compassionate care while supporting the team to provide the highest standard of treatment to the community.

Julie Ruhle

PEHA Bundaberg Practice Manager

Julie Ruhle

PEHA Bundaberg Practice Manager

Julie, together with the Bundaberg team, plays a vital role in delivering exceptional patient care by overseeing smooth day-to-day operations, streamlined billing processes, and effective staff rostering and coordination. With over 15 years of experience in the healthcare industry, Julie is a highly skilled manager who has led multiple GP practices. Her dedication to excellence is evident in her successful achievement of accreditations across several sites, reflecting a clear commitment to high-quality care and continuous improvement. Outside of work, Julie enjoys travelling and camping, especially when the destination is on the colder side. The chillier the campsite, the better!

Maddison Jumpertz

PEHA South Brisbane Practice Manager

Maddison Jumpertz

PEHA South Brisbane Practice Manager
Maddison Jumpertz is an accomplished healthcare administration professional with extensive experience across both private practice and hospital settings, with a strong focus on operations and creating efficient systems, improving workflows, and fostering a supportive and collaborative team culture. Known for exceptional interpersonal skills and strategic thinking, Maddison has successfully led diverse teams, implemented process improvements, and driven initiatives that enhance both staff performance and patient experiences. With a keen eye for detail and a commitment to maintaining the highest standards of compliance and service, Maddison consistently delivers positive outcomes and sustainable results.

Jess McGaffin

PEHA Hobart Practice Manager

Jess McGaffin

PEHA Hobart Practice Manager

Jessica McGaffin is the Practice Manager at PEHA Hobart, leading the day-to-day operations of the Emergency Department with a focus on exceptional patient care, operational excellence, and positive experiences for patients, doctors, and staff. She has extensive experience across emergency care, surgical services, paediatric dentistry, ophthalmology, cardiology, and community health in both private hospitals and specialist practices. Passionate about collaboration and continuous improvement, Jessica is known for her approachable leadership style, strong operational focus, and commitment to supporting teams to deliver safe, compassionate, patient-centred care.

Rebecca Blake

Practice Manager - Tom Price and Paraburdoo

Rebecca Blake

Practice Manager - Tom Price and Paraburdoo
Rebecca Blake is the Practice Manager at Tom Price Medical Centre, responsible for the day-to-day leadership and coordination of practice operations, people, and service delivery.  She brings a collaborative and values-driven leadership style, with a strong focus on patient advocacy, workforce engagement, and the delivery of safe, high-quality care. Rebecca is a Registered Nurse with extensive experience working across emergency and acute care settings in both Queensland and Western Australia. Her clinical background spans triage, trauma and resuscitation, and multidisciplinary coordination in high-pressure environments, providing her with a strong foundation for operational leadership in complex healthcare settings. Rebecca has also been an Academic Tutor and Clinical Educator with James Cook University and is currently completing a Master of Nursing with a focus on leadership and management, supporting her structured, evidence-based approach to practice management. Rebecca is committed to building sustainable healthcare services that meet the needs of regional communities and support high-performing clinical and administrative teams.

One purpose brings us together: delivering better emergency care.

Every member of our team is driven by the same goal: improving the emergency experience. No matter the role, we work together to deliver outcomes that put patients, hospitals and communities first.

From clinical decisions to everyday interactions, we act with honesty, transparency and accountability. It’s how we build trust—with each other, and with those we care for.

We believe diverse perspectives make us stronger. That’s why we listen, communicate openly, and treat everyone—colleagues, partners, and patients—with respect and empathy.

Excellence isn’t a finish line. We’re always learning, evolving and improving—so we can meet today’s challenges and shape the future of emergency healthcare.