At PEHA, we believe great outcomes start with great people. Our team brings together deep experience, shared values and a passion for delivering better emergency care. United by purpose and driven by excellence, we’re proud to support hospitals, patients and each other—every step of the way.
Kerry oversees the daily administrative operations of the Townsville Mater Emergency Department, working closely with PEHA doctors, Mater nursing, and administrative staff to ensure the site runs smoothly and delivers exceptional patient care. With over 25 years of experience in the private medical sector, primarily in Specialist Care. Kerry joined PEHA in 2023 as a Practice Manager. Her role is dynamic and multifaceted, offering continual opportunities for personal and professional growth within the fast-paced environment of Emergency Care. Kerry is dedicated to fostering a supportive, compassionate environment for both staff and patients, especially during what is often a challenging time in their lives.
Julie, together with the Bundaberg team, plays a vital role in delivering exceptional patient care by overseeing smooth day-to-day operations, streamlined billing processes, and effective staff rostering and coordination. With over 15 years of experience in the healthcare industry, Julie is a highly skilled manager who has led multiple GP practices. Her dedication to excellence is evident in her successful achievement of accreditations across several sites, reflecting a clear commitment to high-quality care and continuous improvement. Outside of work, Julie enjoys travelling and camping, especially when the destination is on the colder side. The chillier the campsite, the better!
Rachel manages the day-to-day operations of Hobart’s Emergency Department, overseeing everything from rostering and travel logistics to accommodation arrangements for doctors and billing processes. With a strong focus on efficiency and team coordination, she plays a key role in ensuring the department runs smoothly. Before joining the Peha team, Rachel spent nine years at Hobart Private, where she built a solid foundation in healthcare operations. Rachel greets each team member with a warm “Good morning,” often reminding them, “It’s not how you finished yesterday, but how you start today that can make all the difference. If we can help just one person begin their day on a better note, it’s worth it.”
One purpose brings us together: delivering better emergency care.
Every member of our team is driven by the same goal: improving the emergency experience. No matter the role, we work together to deliver outcomes that put patients, hospitals and communities first.
From clinical decisions to everyday interactions, we act with honesty, transparency and accountability. It’s how we build trust—with each other, and with those we care for.
We believe diverse perspectives make us stronger. That’s why we listen, communicate openly, and treat everyone—colleagues, partners, and patients—with respect and empathy.
Excellence isn’t a finish line. We’re always learning, evolving and improving—so we can meet today’s challenges and shape the future of emergency healthcare.