Private Emergency Health Australia (PEHA) Private Emergency Health Australia (PEHA)
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Supporting your workforce with fast, patient-centred emergency care.

 

PEHA works with some of Australia’s largest companies to provide timely, high-quality emergency care for their injured workers. When an employee requires urgent medical attention, our experienced emergency teams provide efficient assessment and treatment, with a focus on getting workers the care they need and supporting a safe return to work.

Why PEHA?

We understand that when a worker is injured, timely access to the right care matters to the employee, their manager and their organisation. When you partner with PEHA, you benefit from:

  • Minimal wait times: Our efficient processes help injured workers access emergency care quickly, usually within 30 minutes.
  • Expert care: Our team includes highly trained emergency doctors and nurses experienced in assessing and treating workplace injuries and a wide range of emergency conditions.
  • Clear and transparent fees: We provide straightforward billing and work with employers and relevant insurers to support an efficient claims and payment process.
  • Continuity of care: We provide appropriate discharge information and, where required, work with the worker’s GP and other treating practitioners to support ongoing care.
  • Workforce-focused care: We understand the importance of minimising disruption to your workforce while ensuring every injured worker receives appropriate, patient-centred care.
  • Supporting a safe return to work: Our focus extends beyond the immediate emergency, with appropriate treatment, advice and follow-up to help workers recover and return to work safely.
  • A trusted healthcare partner: We work with some of Australia’s largest organisations to provide accessible, high-quality emergency care for their people.

How can we help?

  • No out-of-pocket ED fee: Where an employer has an agreement with PEHA, eligible workers will not be required to pay an out-of-pocket emergency department fee.
  • Simple access to care: Our team can assist workers with the information they need to access appropriate emergency treatment.
  • Clear information: We provide information to help workers understand the process and what to expect.

  • Minimal wait times: Our efficient processes help injured workers access emergency care quickly, usually within 30 minutes.
  • Experienced emergency teams: Our doctors and nurses are experienced in assessing and treating workplace injuries.
  • Appropriate treatment: Workers receive timely assessment, treatment and discharge advice based on their clinical needs.

  • Less disruption: Prompt access to emergency care can help minimise time away from work.
  • Continuity of care: We provide appropriate discharge information to support ongoing treatment with the worker’s GP or other treating practitioners.
  • A trusted partner: We work with some of Australia’s largest companies to provide emergency care for their injured workers, including Rio Tinto Iron Ore and JBS Foods Australia.

Continuing your care.

 

Our commitment to supporting injured workers extends beyond their time in the ED.

  • Clear discharge information: Workers receive a discharge letter outlining their assessment, treatment and any recommended follow-up care.
  • Continuity of care: Where follow-up is required, we support a smooth handover to the worker’s GP or other treating practitioner.
  • Ongoing support: Our approach helps ensure workers understand their treatment plan and know what to do if their condition changes or further care is required.

Contact us for more information.

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